Privacy Policy

At Taxzaar Services, we respect your privacy and are committed to protecting the personal information shared with us. This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit our website or use our services.

1. Introduction

This Privacy Policy applies to the Taxzaar Services website and governs the collection, use and disclosure of personal information submitted by users through our website, enquiry forms and service requests.

Our privacy practices are intended to operate in accordance with applicable laws and regulations of India, including applicable provisions of the Information Technology Act, 2000, the applicable rules made thereunder and the Digital Personal Data Protection Act, 2023 and its applicable rules and notifications, as and when applicable to the relevant processing activity.

2. Definitions

• “Personal Data” means information that relates to an identifiable individual, such as name, email address, phone number, address and similar details.
• “Sensitive Personal Information” refers to information that may require additional protection, including financial information or identity documents, where such information is collected for a specific service.
• “Data Principal” means the individual to whom personal data relates, where that terminology applies under applicable data protection law.
• “Data Fiduciary” means the entity that determines the purpose and means of processing personal data, where applicable.
• “Services” means the registration, taxation, compliance, accounting, consultation and other business support services provided by Taxzaar Services.

3. Personal Data Collected

Depending on the service requested, we may collect information such as:

• Name and contact details.
• Email address and phone number.
• Address and business details.
• GST, PAN, company or registration-related information, where required for providing a service.
• Identity or financial documents where necessary for a particular service and where lawfully required.
• Other information voluntarily provided through enquiry forms, emails, phone calls or service requests.

4. Purpose of Collection & Legal Basis

Information may be collected and processed for the following purposes:

• Processing company, GST, tax, trademark, compliance and other service requests.
• Responding to enquiries and providing customer support.
• Preparing and processing documents, applications and service-related submissions.
• Meeting applicable legal, regulatory and governmental requirements.
• Sending transactional or service-related communications.
• Improving our website, services and user experience.

Where consent is required under applicable law, we will seek appropriate consent for the relevant processing activity.

5. Consent and Withdrawal

Where processing is based on consent, consent may be obtained through a form submission, checkbox or another appropriate method.

You may request withdrawal of consent by contacting us using the contact information provided in this Privacy Policy.

Withdrawal of consent may affect our ability to provide certain services where the information is necessary for processing or fulfilling the requested service.

6. Use and Disclosure of Personal Data

We may disclose or share personal information only where reasonably necessary for providing services, meeting legal obligations or carrying out legitimate business operations.

• Service Providers: We may use trusted service providers such as hosting, technology, communication or payment service providers.
• Government and Regulatory Authorities: Information may be submitted to government departments, regulatory bodies or authorities where required for providing a service or complying with law.
• Professional Support: Where necessary, information may be shared with relevant professional or operational partners involved in the requested service.

We do not sell or publicly publish your personal information for commercial purposes.

7. Data Storage, Security & Retention

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

• Secure connections may be used when information is transmitted through our website.
• Access to information is limited to persons who require it for legitimate business or service purposes.
• We take reasonable steps to maintain appropriate security controls for information under our control.
• Personal information is retained only for as long as reasonably necessary for providing services, maintaining records or meeting applicable legal and regulatory requirements.

Specific retention periods may vary depending on the type of service, applicable law, contractual requirements and operational necessity.

8. Users’ Rights

Subject to applicable law and its applicable commencement provisions, you may have rights relating to your personal data, including:

• Request access to personal information held about you.
• Request correction or updating of inaccurate information.
• Request deletion or erasure where permitted by applicable law.
• Withdraw consent where processing is based on consent.
• Raise a grievance regarding the processing of your personal information.

Requests will be considered and handled in accordance with applicable law and any applicable verification requirements.

9. Grievance Officer

If you have any privacy-related concern, complaint or request regarding your personal information, you may contact our grievance contact using the details below.

We aim to acknowledge privacy-related complaints and requests within a reasonable period and will work to resolve them in accordance with applicable law and the nature of the request.

10. Data Breach Notifications

We maintain reasonable security measures designed to protect personal information. If a personal data breach occurs, we will take appropriate steps to investigate, mitigate and respond to the incident.

Where notification is required under applicable law or regulations, affected individuals and the relevant authority will be notified in accordance with the applicable legal requirements and prescribed timelines.

11. Children’s Data

Our services are primarily intended for individuals and businesses capable of entering into legally valid arrangements.

We do not knowingly request unnecessary personal information from children. If we become aware that personal information has been submitted by a child where such collection is not permitted, we will take reasonable steps to address the situation in accordance with applicable law.

12. Tracking, Cookies & Google Analytics

Our website may use cookies or similar technologies to support website functionality, understand website usage and improve user experience.

• Cookies may be used to support essential website functions.
• Analytics tools may be used to understand website traffic and usage patterns.
• Where applicable, analytics and tracking technologies will be used subject to the relevant settings, disclosures and consent requirements.

We do not intend to use tracking technologies for purposes inconsistent with this Privacy Policy or applicable law.

13. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, government portals or external services.

Third-party websites operate under their own privacy policies and terms. Taxzaar Services is not responsible for the privacy practices, security or content of third-party websites.

14. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

The “Last Updated” date at the beginning of this policy will indicate when the policy was most recently updated.

Where appropriate, significant changes may also be communicated through the website or other suitable communication channels.

15. Contact & Complaints

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or wish to make a privacy-related complaint, please contact us.